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The world beyond the ordinary.
Before you book
Kosher Travel FAQ
The questions guests ask us most, answered plainly: kashrut supervision, Shabbat and Yom Tov, how booking and payment work, the cancellation policy, and what to arrange yourself.
Booking, payment and the cancellation policy
What happens after I inquire?
The person for your region will be in touch within one working day, and answers every question: kashrut, rooms, children, dates, deposit and balance. The lines for each region are on the contact page.
When is my reservation confirmed?
Once we have your completed reservation form and your deposit. Rooms are confirmed in the order bookings arrive, and each room category has a limited number.
How and when is payment due?
The deposit confirms your room, and the balance is due by the dates on the program page and on your reservation form. You can pay by international credit card, bank transfer or check. Nothing is paid on this website: a person confirms every booking.
What is your cancellation policy?
Each program has its own cancellation terms. They are printed on the program page directly under the rates and repeated on the reservation form you sign, so you see them before you pay a deposit. We strongly recommend travel insurance that covers cancellation.
Are group discounts available?
Yes, for large group bookings: speak to the person for your region. Most prices are per person with two sharing a room; ask about a single supplement, or the price for three sharing.
Kosher food and kashrut supervision, Shabbat and Yom Tov
What is the level of kashrut supervision?
Every program is Glatt Kosher Mehadrin. On hotel programs and tours the kashrut is under the local Orthodox rabbinical authority, named on each program page. Where no such supervision exists, the food is prepared under a mashgiach who travels with the group. For Pesach, every program is kitniyot-free; Rhodes is also non-gebrochts, and the two Israel programs serve gebrochts. Where the rules come from: kosher culture and its origins.
Do you cater to special dietary needs?
Yes, as far as we possibly can, as long as you tell us when you book. How a kosher kitchen is supervised: what is kosher catering.
How do you keep Shabbat and Yom Tov?
There is a synagogue on site, with Torah readings and shiurim. Kiddush and Havdalah are provided and Shabbat candles are supplied. Most hotels have a Shabbat elevator and make provision for electronic doors where they can; on most cruises a non-Jewish crew member operates the elevator.
On the trip
Are your tours and cruises fully escorted?
Yes. Every group tour and cruise is escorted and hosted by an experienced tour leader who knows the place, its history and culture, and its Jewish story.
What language are the tours in?
All our tours are guided in English.
What standard of hotel do you use?
Each program and tour names its hotels on its page, with photographs of the rooms, so you can see the standard before you book. Browse them by hotel, tour or cruise.
Are children and teenagers welcome?
Very. Many hotels and cruise lines discount children sharing with their parents, offer family room plans and run children's programs; the Pesach programs have a children's camp and a teen program. The person for your region has the children's rates for each program. See family vacations.
What is the dress code?
It depends on the destination, the season and the kind of trip, and in hot countries a hat and sun cream are essential. Before every tour, cruise and chag program we send you a full list of what to bring, including the dress code, so you can pack for it. Our travel tips cover packing too.
Flights, documents and insurance
Are international flights included?
No. You book your own flights to the start of the trip and home. We can introduce you to a travel agent who knows the program. More on flights.
How do I get to the start of a cruise or tour?
Book your connecting flight yourself or through a travel agent. For a cruise, take an early flight: ships sail on time and will not wait in port for a delayed passenger. Before every tour and cruise we send you everything you need to know about getting there.
Do I need travel insurance?
We strongly recommend comprehensive insurance covering cancellation, medical care and luggage, bought as soon as you book: most policies must be bought within 21 days of paying the deposit. Details are on travel insurance.
What passport and visas do I need?
You are responsible for the passport and any visas the destination requires, and the person for your region can tell you what they are. We cannot refund a guest who is refused entry for lack of the right documents.
Connect
Friendships that outlast the trip.
Enrich
Memories that touch the soul.
Inquire
Speak to someone about your trip
Call the line for your region, or send an inquiry and we will come back to you.
- Israel+972 2 992 9801
- USA / Canada+1 646 240 4118
- Europe+44 207 048 6168
- Australia+61 39 999 7496
- South Africa+27 83 377 1908
Speak to Shelley in reservations. Every missed call and message is returned.
Since 1991 · Glatt Mehadrin